Shipping
We send all parcels at a flat rate Australia Wide of $11.95 using Australia Post with full tracking provided for your peace of mind. Add as much as you like for that flat rate! :) Yippee!
All orders are packed with love and care to protect contents while on their way to you :) In general all items are dispatched the same day as payment unless it is a public holiday or weekend. There are occassions where if an order comes in late in the day and it has missed the daily postal run then it will be posted the following morning but in the majority of cases parcels are promptly packed and posted the same morning or afternoon as finalised.
Generally Australia Post averages 2-6 days delivery to most central or metro areas with some remote parts of the NT and WA taking up to 10 days max for delivery. These are general timeframes so feel free to follow up on your parcel tracking for more detailed estimates on your parcel's delivery timeframe as it is in transit :)
WE DO NOT SHIP INTERNATIONALLY AT THIS TIME, SORRY!
T&Cs
Please choose carefully when shopping. All sales are final. We do not accept returns or refunds for change of mind and all teas/herbs/powders/oils/skincare and wearables for health and hygiene purposes. We follow state policy regarding refunds and returns (for Queensland).
In the rare event you receive an item damaged upon delivery please notify us within 24 hrs, take a photo and we shall discuss what to do from there as we have no control over the delivery people and their handling of your physical goods but we do pack everything with much love and extra care so they are as safe as can be when they are on the road to you :) :)
All sales are in Australian Dollars.